Privacy Policy - Orbit Digital

Privacy Policy

Introduction

Orbit Digital, a subsidiary of Max Orbit Education and Training Computer Software, is committed to safeguarding your privacy. We have designed this Privacy Policy to help you understand how we collect, use, disclose, and protect your personal data in compliance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and other relevant digital policies. By using our website and services, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of personal information when you interact with our website or use our services:

  • Personal Identification Information: This includes information such as your name, email address, phone number, business name, and job title.
  • Technical Data: Information such as your IP address, browser type and version, device type, operating system, and referring website.
  • Usage Data: Data related to how you use our website, including the pages you visit, the time spent on the site, and your interaction with the content.
  • Marketing Data: Information related to your preferences in receiving marketing communications from us and your interaction with our promotional materials.

2. How We Collect Your Information

We collect your information through the following methods:

  • Direct Interactions: You provide us with personal data when you fill out forms, subscribe to our services, or contact us via email.
  • Automated Technologies: When you visit our website, we use cookies and other tracking technologies to collect technical and usage data automatically.
  • Third-party Sources: We may receive information from third-party services such as social media platforms or online directories.

3. How We Use Your Information

The personal information we collect is used for the following purposes:

  • To Provide Services: We use your data to deliver the services you have requested, such as website development, digital marketing, software development, and graphic design.
  • To Communicate with You: We use your contact details to respond to your inquiries, send quotes, and provide customer support.
  • To Improve Our Services: We analyze usage data to enhance the functionality and user experience of our website and services.
  • Marketing and Promotions: We may send you marketing communications, newsletters, and promotional offers if you have consented to receive them.
  • Compliance with Legal Obligations: We may process your data to comply with applicable laws and regulations or in connection with legal proceedings.

4. Legal Basis for Processing Personal Data

In compliance with GDPR, we process your data based on the following legal grounds:

  • Consent: We process your data based on your consent, such as when you subscribe to our services or agree to receive marketing communications.
  • Contractual Necessity: We need to process your data to fulfill our contractual obligations, such as providing the services you have requested.
  • Legitimate Interests: We process data for legitimate business interests, such as improving our services and marketing, as long as it does not override your rights and freedoms.
  • Legal Obligation: We may need to process your data to comply with legal or regulatory requirements.

5. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with trusted third-party service providers who assist us in operating our business. These include:

  • Web hosting providers
  • Payment processors (if applicable)
  • Marketing and analytics providers
  • Legal authorities, when required by law

We ensure that any third parties we share your information with have appropriate measures in place to protect your data.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your data is no longer required, we will securely delete or anonymize it to ensure your privacy is protected.

7. Security of Your Information

We take data security seriously and have implemented reasonable technical and organizational measures to protect your personal data. These measures include encryption, secure servers, and access controls. However, please be aware that no method of transmitting or storing data is entirely secure, and we cannot guarantee complete security.

8. Your Rights Under GDPR (For EU Residents)

If you are a resident of the European Union, you have certain rights under the GDPR:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete data.
  • Right to Erasure: You can request that we delete your personal data under certain circumstances.
  • Right to Restriction of Processing: You can request that we restrict the processing of your personal data.
  • Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format to transfer to another data controller.
  • Right to Object: You can object to the processing of your data based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: You can withdraw your consent to data processing at any time where consent is the legal basis for processing.

To exercise these rights, please contact us using the information below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and personalize content. By using our website, you consent to the use of cookies in accordance with our Cookie Policy.

You can manage your cookie preferences through your browser settings or by using our cookie management tools.

10. Third-party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend that you review the privacy policies of any third-party websites you visit.

11. International Data Transfers

If you are located outside the UAE or the EU, your personal data may be transferred to and stored in countries that are not subject to the same data protection laws as your home country. We ensure that such transfers are made in compliance with applicable data protection laws and that adequate safeguards are in place.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Orbit Digital
Under license of Max Orbit Education and Training Computer Software
211 Pinnacle, Sheikh Zayed Road, Al Barsha, Dubai
Email: info@orbitdigital.agency